Privacy Policy

1. Introduction

McMullan Auto Services (“we”, “us”, “our”) is committed to protecting your privacy. This Policy explains how we collect, use, disclose and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018. We are a family-run garage based at 85A Fergort Road, Derrynoose, Armagh BT60 3DN and our telephone number is 028 3753 1766. Our email address is mcmullanautoservices@yahoo.co.uk 

2. Information We Collect

a. Personal Information You Provide

• Your name, contact details (phone number, email address, postal address) and vehicle information (registration, make, model) when you request services such as MOT preparation, servicing, diagnostics, mechanical repairs or air-conditioning services mcmullanautoservices.com.

b. Automatically Collected Information

• Technical data including IP address, browser type, device information and anonymised cookie usage. This helps us optimise the website and enhance user experience .

3. How We Use Your Information

We use your personal data to:

• Arrange and fulfil MOTs, servicing, diagnostics, repairs and air-conditioning work;

• Provide quotations, appointment confirmations, service updates and invoices;

• Improve our website and services using anonymous analytics;

• Comply with legal and regulatory obligations, such as MOT documentation and record keeping.

4. Legal Basis for Processing

We rely on the following lawful bases:

• Contractual necessity – to provide services you have requested;

• Legitimate interests – to improve services, ensure security, and prevent fraud;

• Legal obligation – to comply with statutory requirements in the motor trade.

5. Cookies and Tracking

We use cookies to ensure the website functions properly, to understand usage patterns, and to enhance user experience. You may disable cookies via your browser settings, though some website features may then be limited.

6. Data Sharing

We may share your personal data with:

• Third-party service providers such as payment processors and IT support;

• Regulatory or law-enforcement authorities when required by law;

• Prospective buyers or their advisors if we sell or restructure our business.

We do not sell your personal data to third parties.

7. Data Storage and International Transfers

All personal data is stored and processed within Northern Ireland or the broader United Kingdom. Should any data be transferred outside the UK, it will be protected by appropriate safeguards.

8. Data Retention

We retain your personal data for as long as necessary to provide services, fulfil legal obligations, or defend legal claims. Unneeded data will be securely and permanently deleted.

9. Your Rights

You are entitled to:

• Access your personal data;

• Request correction of factual inaccuracies;

• Request erasure or limitation of processing;

• Object to processing for legitimate interests;

• Withdraw consent at any time, where applicable;

• Receive your data in a structured, machine-readable format.

Requests may be made by telephone or email. We aim to respond within one calendar month.

10. Data Security

We employ reasonable technical and organisational safeguards—such as secure file storage, restricted access and staff training—to protect your personal information. We cannot, however, guarantee absolute security, especially during electronic transmission.

11. Complaints

If you have concerns about our data protection practices, please contact us first. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

12. Changes to This Policy

We may update this Policy periodically. The “Last updated” date will reflect any changes. Continued use of our services signifies your acceptance of the revised Policy.

McMullan Auto Services
85A Fergort Road, Derrynoose, Armagh BT60 3DN
Tel: 028 3753 1766 • Email: mcmullanautoservices@yahoo.co.uk